This month we spoke with 102 leaders and managers and asked them what behaviors they really want from their team members.
Leaders want solution-focused team members.
While managers are open to discussing issues and keen to help you find solutions, they're not fond of having a problem just dumped on them.
The majority of team leaders interviewed want employees to think about a range of possible solutions that could resolve an issue before you meet with them. Not only does it reduce their workload (for which they'll be grateful), it shows you have initiative and good problem-solving skills.
You don't have to come up with the solution entirely on your own, but getting an idea started will make you more valuable to your manager and the company.
No doubt you've heard this a thousand times before. However, you'd be surprised at how frequently this topic came up as a major concern for managers. You may have a great manager who doesn't make a big deal if you slide in to a meeting a few minutes late... but it's being noticed.
Why is it such a big deal? Because being late, even by a few minutes, says that you're not able to properly manage your time and resources. Being unprepared or flustered erodes the confidence your manager— and the rest of the team—have in your abilities.
So don't sabotage all the hard work you've done to build your professional reputation! Be on time, be prepared, and be present. Get your preparation done the day before. Plan your day so you know you'll be on time. If you're late, don't kid yourself— it's on you.
No matter where you go or what you do, you are representing your team or department. How you conduct yourself reflects on how your entire team is perceived. It's up to you to demonstrate a credible and professional demeanor.
This was a great point made by more than over 70 of the mangers we interviewed—a bad attitude is bad news for everyone.
Employees with a lot of negativity rarely get promoted. They bring down the whole team, and productivity suffers.
Every job has its stresses, but the key is to handle them as calmly as possible. You may not be able to control the situation, but you can control your response to it. Take charge of yourself and choose to behave in a way that will best serve your long-term professional goals.
When we make a mistake, especially at work, the temptation is to downplay it. But covering it up, blaming someone else, or being defensive can actually make the situation worse in the long run.
Managers want team members who will own up to their mistakes. By admitting you made a mistake, you're not showing a weakness— you're actually showing your strength. It demonstrates to your manager that you're responsible, you have integrity, and that you're willing to learn and grow.
Good luck - go out there and be great!