Your new role
This role will suit you if enjoy working in busy, high-volume customer service environments, are confident communicating with a diverse range of customers.
What you will be doing:
- Managing and responding to inbound enquiries via phone, email, online and in person
- Processing a variety of applications, requests, transactions and general administration
- Qualify enquiries through questioning and providing accurate answers and information
- Accurately entering and maintaining customer information into systems
- Working collaboratively within a fast-paced environment
To be successful in this role, you will be able to demonstrate:
- Previous experience in a Customer Service, Contact Centre, Admissions or high-volume Administration role
- Strong verbal and written communication skills
- Excellent listening, questioning and problem-solving abilities
- Strong data entry skills and the ability to navigate multiple computer systems
- Good time management and the ability to prioritise competing workloads
- A professional, positive and customer-focused approach
- Valid Driver's License
- Ability to successfully pass a Criminal History Check
Previous experience in a similar role within Government, Travel, Retail, Insurance, Hospitality or other high-volume service environment would be highly regarded.
What's in it for You?
- Initial 5-month contract, with potential extension
- $40.50 Per Hour + 12% Superannuation
- 37.5 hours per week, Monday to Friday
- Multiple locations across Moreton Bay and Brisbane Southside available - Brisbane CBD preferred
- Weekly pay cycles
- No payroll deductions for our services
To apply, click APPLY NOW and upload your resume in MS Word format.
If you have any questions prior to applying, please contact:
Alana Hunter
Principal Consultant
alana@kingstonhumancapital.com.au
Kingston Human Capital specialises in recruitment and human capital management services to the Queensland Government and Public Sector.
If this role isn’t quite right for you, but you are seeking your next opportunity, reach out for a confidential discussion about your career.
