Privacy Notice

Information Statement

Your rights as a candidate

 

  • We will not charge you a fee for the purpose of finding employment including in contravention of the QLD Industrial Relations Act 1999
  • We will not engage in misleading or deceptive conduct (such as advertising a position as being available when we know no such position exists or knowingly giving misleading information to you about the nature of a position) and we will make all placements as required under applicable legislation
  • We and our employees have a working knowledge of State and Commonwealth legislation affecting the placement and employment of persons seeking work
  • If you believe that we have acted inappropriately, illegally, or in a false and misleading way you may contact the relevant department (eg Office of Fair Trading in NSW or the Department of Justice and Attorney-General in QLD, GPO Box 69, Brisbane, 4001) for information on possible action that may be taken


Privacy Notice, Australia

 

As part of our compliance with the Australian Privacy Principles (APP) Kingston Human Capital requests you read the following information regarding how we collect your personal and sensitive information and how we maintain, use, store and disclose of your personal and sensitive information in connection with your possible or actual work placements and agree where indicated to acknowledge your acceptance and understanding of this information.

 

We may collect personal or sensitive information about you when:

 

  • You complete one of our registration forms or provide any other information in connection with your application
  • We receive any reference about you
  • We receive results of inquiries that we might make of your former employers, work colleagues, professional associations or registration body
  • We receive the results of any competency or medical test or background checks including credit and criminal record checks
  • We receive any complaint or other information from or about you in the workplace
  • We receive any information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest or inquiry in which you were involved
  • We receive any information about a workplace accident in which you are involved
  • We collect information about you from public domain sources
  • You provide us with any additional information about you

 

Your personal and sensitive information may be used in connection with:

 

  • Your actual or possible work placement
  • Career guidance or management
  • Your performance appraisals
  • Our assessment of your ongoing performance and prospects
  • Any test or assessment (including medical tests and assessments) that you might be required to undergo
  • Our identification of your training needs
  • Informing you of possible work opportunities or other events such as training or information sessions by direct mail/email/sms
  • Any workplace rehabilitation
  • Our management and resolution of any complaint, inquiry or investigation in which you are involved
  • Any insurance claim or proposal that requires disclosure of your personal or sensitive information
  • Undertaking criminal reference checks and other background checks, including credit checks for positions involving significant financial risk and otherwise as permitted by law
  • For research, development, business systems and infrastructure testing and other business purposes to assist us in providing our services to you
  • Our direct marketing to you

 

Your personal and sensitive information may be disclosed to:

 

  • Potential and actual employers, clients of Kingston Human Capital and trusted third parties who may be based outside of Australia and New Zealand
  • Kingston Human Capital employees and potential employers located in: Australia, Belgium, Brazil, Canada, Chile, China, Czech Republic, France & Luxembourg, Germany, Switzerland & Austria, Hong Kong, Hungary, India, Ireland, Italy, Japan, Malaysia, Mexico, Netherlands, New Zealand, Philippines, Russia, Singapore, Slovakia, Spain, Sweden & Denmark, UAE, United Kingdom, USA (and any other countries where Kingston Human Capital may provide its services in the future) regarding possible or actual work placements and to assist us in providing our services to you
  • Referees
  • External providers of online training and induction – eg mandatory on-line OH&S Induction, and background checking agencies – eg criminal record and credit checking
  • Third-party contractors/service providers for the purposes of providing us with specialised and efficient services. Such service providers/contractors may be based outside of Australia and will use your information for the purpose of providing services to Kingston Human Capital and its associated entities. 
  • Our insurers
  • A professional association or registration body that has a proper interest in the disclosure of your personal and sensitive information
  • A Workers Compensation body
  • Any person with a lawful entitlement to obtain the information

 

If you do not give us the information we seek:

 

  • We may be limited in our ability to locate suitable work for you; and
  • We may be limited in our ability to place you in work

 

Changes to our Privacy notice:

 

If at any time our privacy notice or privacy policy changes, the updated details will be available on the privacy policy on our website. Any information we hold about you will be governed by the most current version of the privacy policy.

 

Contact Details

 

The Privacy Officer
Kingston Human Capital
Level 17, 307 Queen Street, Brisbane, QLD 4000
BRISBANE QLD 4001
Email: hello@kingstonhumancapital.com.au
Phone: 07 3211 7719


Privacy Policy


Your privacy is important to Kingston human capital

 

Your privacy is important to us. This statement outlines Kingston Human Capital policy on how we collect personal information and how we maintain, use, store and disclose the personal information we hold and reflects our commitment to you. It applies to all operations within Kingston Human Capital (Australia) Pty Limited (“Kingston Human Capital”) in Australia, including visitors to our website.

 

It is the policy of Kingston Human Capital to respect the confidentiality of information and the privacy of individuals. Kingston Human Capital are bound by the Australian Privacy Principles (APP) contained in the Privacy Act 1988 (as amended) (Australian Act) in Australia.

The Kingston Human Capital privacy policy will be reviewed and updated from time to time to take account of new laws and technology, changes to our operations and practices and to make sure it remains appropriate to the changing environment. Please regularly check our privacy policy so that you are aware of these updates and changes. Any information we hold will be governed by the most current version of the Kingston Human Capital privacy policy.

 

The Kingston Human Capital Privacy Policy is based on transparency

 

We are committed to being open and transparent about how we manage personal information.

 

 

Types of personal information held by Kingston human capital and when and how it is collected

 

Personal information includes information regarding your contact details, work experience, qualifications, aptitude test results, opinions about your work performance (eg references), incidents at the workplace, and other information obtained or received by us in connection with your possible and actual work placements.

 

Sensitive Information

 

Sensitive information is a special category of personal information under the Australian Act. It is information or opinion about you, including membership of a professional or trade association or membership of a trade union; criminal record; health information, racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, or sexual preferences or practices. As outlined in the Australian Act, sensitive information can, in most cases, only be disclosed with your consent.

 

Collection
 

We may collect personal or sensitive information about you when:

 

  • You apply to a job advertisement
  • You communicate with one of our team members
  • Complete an application form or provide any other information in connection with your application
  • We receive any reference about you
  • We receive results of inquiries that we might make of your former employers, work colleagues, professional associations or registration body
  • We receive the results of any competency or medical test or any background check, including credit and criminal record checks
  • We receive any complaint or other information from or about you in the workplace
  • We receive any information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest or inquiry in which you were involved
  • We receive any information about a workplace accident in which you are involved
  • You provide us with any additional information about you

 

Purposes and use for which we collect personal information

 

Your personal and sensitive information may be used in connection with:

 

  • Your actual or possible work placement
  • Career guidance or management
  • Your performance appraisals
  • Our assessment of your ongoing performance and prospects
  • Any test or assessment (including medical tests and assessments) that you might be required to undergo
  • Our identification of your training needs
  • Informing you of possible work opportunities, relevant candidates, or other events such as training or information sessions by direct mail/email/sms
  • Any workplace rehabilitation
  • Our management and resolution of any complaint, inquiry or investigation in which you are involved
  • Any insurance claim or proposal that requires disclosure of your personal or sensitive information
  • Undertaking criminal reference checks and other background checks, including credit checks for positions in New Zealand involving significant financial risk and otherwise as permitted by law
  • For research, development, business systems and infrastructure testing, and other business purposes to assist us in providing our services to you
  • Our direct marketing to you

 

If you do not give us the information we seek:

 

  • We may be limited in our ability to locate suitable work for you
  • We may be limited in our ability to place you in work


Disclosures

 

We may disclose your personal information (including to trusted third parties) for the purposes for which it is primarily held or for a related secondary purpose and in some cases, we may only disclose information with your consent. Your personal and sensitive information may be disclosed to:

 

  • Potential and actual employers, clients of Kingston Human Capital and trusted third parties
  • Kingston Human Capital employees and potential employers located outside of Australia, Belgium, Brazil, Canada, Chile, China, Czech Republic, France & Luxembourg, Germany, Switzerland & Austria, Hong Kong, Hungary, India, Ireland, Italy, Japan, Malaysia, Mexico, Netherlands, New Zealand, Philippines, Poland, Portugal, Russia, Singapore, Slovakia, Spain, Sweden & Denmark, UAE, United Kingdom, USA, (and any other countries where Kingston Human Capital and its associated entities may provide its services in the future) regarding possible work placements or to assist us in providing our services to you
  • Referees
  • External providers of on-line training and induction – eg mandatory on-line H&S Induction, and background checking agencies – eg criminal record and credit checking
  • Third party contractors for the purposes of providing us with specialised and efficient services. Such service providers/contractors may be based outside of Australia.
  • Our insurers
  • A professional association or registration body that has a legitimate interest in the disclosure of your personal and sensitive information
  • A Workers Compensation body
  • Any person with a lawful entitlement to obtain the information

 

We do not disclose information about your individual visits to the Kingston Human Capital’ website.


Management of personal information

 

At Kingston Human Capital, we train our staff to respect the confidentiality of customer information and the privacy of individuals. Kingston Human Capital regard breaches of your privacy very seriously and any breach will result in disciplinary action being taken, dependent upon severity. Kingston Human Capital have appointed a Privacy Officer to ensure that our management of personal information is in accordance with this policy and the relevant Privacy Acts.


How do we store and protect personal information?

 

Safeguarding the privacy of your information is important to us, whether you interact with us personally, by phone, mail, over the internet or other electronic medium. Your personal information is held in a combination of secure computer storage facilities and paper-based files and other records, and we take such steps as are reasonable in the circumstances to protect the personal information we hold from misuse, interference and loss, unauthorised access, modification or disclosure. We may need to maintain records for a significant period of time. However, when we consider information is no longer needed, we will remove any details that will identify you or we will securely destroy the records.

 

 

How do we keep personal information accurate and up to date?

 

Kingston Human Capital takes such steps as are reasonable in the circumstances to ensure that the personal information it holds and discloses is accurate, up to date, complete, relevant and not misleading. We recognise that information changes frequently with changes of address and other personal circumstances. We generally update your customer information over the telephone. Please advise your consultant when your personal details change.

 

You can delete your personal information or close your account by contacting the Privacy Officer. If you do choose to close your account with Kingston Human Capital, Kingston Human Capital may retain personal information from your account as and where required by law.

 

General information collected from visitors to our website

 

We gather information about all our website users collectively, such as what areas users visit more frequently and what services users access the most. We only use such data anonymously and in the aggregate. This information helps us determine what is most beneficial for our users, and how we can continually create a better overall website experience for you.


Your personal information collected on kingston human capital.com.au and by Kingston Human Capital

 

In some instances, we may need specific information about you, such as name, address, email address, telephone number etc. We will collect this information if you apply for a job or sign up for a service. We may also ask you for other information such as the types of jobs you are interested in and your workplace concerns in order to provide you with the best possible service and internet experience.

 

Enquiries & Complaints

 

You can make enquiries, requests to access/delete or correct your information, or complain about alleged breaches to our Privacy Officer:

 

Contact Details

 

The Privacy Officer
Kingston Human Capital
Level 7, 307 Queen Street, Brisbane, QLD 4000
BRISBANE QLD 4001
Email: hello@kingstonhumancapital.com.au
Phone: 07 3211 7719


Complaints

 

We aim to acknowledge receipt of all complaints within 10 working days, and aim to resolve all complaints within 30 working days. This may not be possible in all circumstances depending on the contents of the complaint. In this situation, we will respond to your complaint in a reasonable time. If you are not satisfied with our response to your complaint, in Australia you can contact the Australian Information Commissioner (OAIC).

 

Access

 

Subject to some exceptions that are set out in the Australian Privacy Principles you can gain access to the personal information that we hold about you. To make a request to access your personal information, you will need to complete an application form verifying your identity and specifying what information you require. Please contact our Privacy Officer for an application form. We will respond to your request within a reasonable period after the request is made and provide access to the information in the manner requested, if it is reasonable and practicable to do so.

 

We may impose a moderate charge in providing access. Our Privacy Officer will discuss this with you. You should also anticipate that it may take time to process your application for access as there may be a need to retrieve information from storage and review it in order to determine what information is relevant.

 

If we refuse to provide you with access to your personal information, we will notify you in writing of the reasons for the refusal and the process for escalation regarding this refusal.


Feedback

 

Kingston Human Capital have several areas on our website where you can submit feedback, under the ‘contact us’ section. Any feedback that is submitted through this area becomes the property of Kingston Human Capital. We may use this feedback, such as success stories or responses to surveys, for marketing purposes, or to contact you for further feedback on the site.

 

Email Disclaimer

This electronic transmission and any attachments is intended only for the use of the individual or entity to which it is addressed and may contain information that is privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient, any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by telephone, return the original electronic transmission to us at the address below by post and delete or destroy any electronic or other copies. Thank you.

Meet the team

 Access key features, receive alerts, and manage your finances from the palm of your hand, ensuring banking fits seamlessly into your lifestyle.

News and Insights

By Gerard Kerr • October 9, 2026
Executive Career Transition Support Following Organisational Change Organisational change can create uncertainty for employees, particularly for experienced professionals navigating a significant career transition after many years within the same organisation. When a Queensland Government agency needed confidential, one-on-one career transition support for a senior executive employee, they engaged Kingston Human Capital to deliver a personalised program focused on career planning, professional positioning and future employment preparedness. Through a tailored career transition program, Kingston Human Capital provided executive coaching, career planning, professional branding support, resume development, LinkedIn optimisation, interview preparation and practical job-search guidance. The support was designed to adapt to the participant’s evolving needs while remaining aligned with their experience, aspirations and preferred career pathway. The program helped the participant develop a clear career transition strategy, strengthen their professional profile and approach future opportunities with greater confidence. This case study demonstrates how personalised career transition support can assist professionals during periods of organisational change while providing practical guidance for the next stage of their career journey.
A statutory authority: 116 applications and up to 29 hours of panel time nobody had
By Michelle Bassett • September 28, 2026
A project management role on a major infrastructure program closed with 116 applications. Reading them would have taken the panel up to 29 hours before shortlisting began. Kingston Human Capital took the lot and the authority appointed within five weeks.
Nine roles, three months, a deadline that could not move | Kingston case study
By Michelle Bassett • September 28, 2026
A statutory commission needed nine roles filled before a legislated scheme commenced and did not expect it could be done in time. Kingston Human Capital ran nine campaigns as one program. 534 applications, 37 interviews, nine appointments, 11.6 business days shortlist to report.
Kingston Human Capital Recruitment as a Service
By Michelle Bassett • September 28, 2026
A senior finance leadership role, advertised, extended, and still no competitive field. Kingston Human Capital took the campaign over mid-flight and the department appointed without re-advertising. 44 applications, 4 interviews, 2 suitable candidates, 1 appointment.
By Gerard Kerr • September 28, 2026
About Department of Environment and Science (DES) Queensland boasts one of the most diverse and beautiful environments in the world. Without even counting the Great Barrier Reef and its cultural and economic significance to Queensland and Australia, over 64 million visitors flock to Queensland's national parks, forests, and arts and cultural facilities every year. The Department of Environment and Science (DES) exists to protect Queensland's environment so that future generations can enjoy its beauty. Working closely with local government, stakeholders, and communities, the DES works to achieve a better environmental, economic and social future for Queensland. To continue its vital work of protecting Queensland's beautiful, delicate environment, the team at the DES reached out to Kingston as one of their executive recruitment partners. The DES wanted to make sure they partnered with an executive search firm that used both traditional and contemporary recruitment techniques. In addition to traditional executive search, they saw the power of video and understood how contemporary social media talent attraction campaigns would benefit their recruitment project.
By Gerard Kerr • September 28, 2026
About Screen Queensland Screen Queensland is a government-owned company working to make Queensland a global leader for the film and TV industry. As a result of Screen Queensland, the Sunshine State was host to some of the biggest movies of the past decade, including Pirates of the Caribbean: Dead Men Tell No Tales, Kong: Skull Island, and Thor: Ragnarok. In addition to attracting interstate and international productions to Queensland, the company also fosters homegrown talent in Queensland, investing in the diverse, entertaining, and ground-breaking talent in Queensland; creating jobs, stimulating the economy and upskilling our local industry. Screen Queensland has an ambitious plan for the screen and film industry in Queensland, and Kingston Human Capital helped them find an equally ambitious CEO to steer them towards achieving their vision.
By Gerard Kerr • September 28, 2026
About Coexistence Queensland Coexistence Queensland is a unique statutory body dedicated to fostering sustainable relationships between regional communities, landholders, and the energy and resources sector. The organisation plays a critical role in advancing balanced economic, environmental and social outcomes by facilitating dialogue, sharing knowledge and promoting shared value across Queensland. The appointment of a Chief Operating Officer (COO) marked a strategic investment in strengthening organisational leadership. As a newly established executive position, the COO was integral to aligning operations with Coexistence Queensland’s expanded remit and ensuring the organisation’s structure, culture and stakeholder engagement efforts were equipped for a rapidly evolving policy environment. Kingston Human Capital was engaged as a dedicated executive search partner, supporting the Board and CEO to design and deliver a rigorous national recruitment campaign.
By Gerard Kerr • September 28, 2026
About The Economic Development Queensland (EDQ) Established in 2018, Container Exchange (COEX) is a not-for-profit organisation running Queensland’s Containers for Change Scheme, ensuring that over 3 billion drink bottles don't end up as landfill. The Containers for Change Scheme allows people to return eligible drink containers for a 10 cent refund at over 270 sites across Queensland, reducing container litter and encouraging enterprises to raise funds from donations of container refunds. In addition to the Containers for Change Scheme, COEX promotes recycling and helps the local community from donations to charities, community and sports groups, as well as not-for-profit organisations registered with the scheme.
By Gerard Kerr • September 28, 2026
About The Economic Development Queensland (EDQ) Economic Development Queensland (EDQ) is a unique government agency that combines property development with specialist planning functions. EDQ has over 20 locations throughout Queensland providing land solutions to help retain existing industry as well as to attract new business investment and development in Queensland. 
By Gerard Kerr • September 25, 2026
About The Department of Education The Department of Education required an Executive Director and Chief Procurement Officer to provide strategic leadership across procurement and facilities functions within one of Queensland's largest and most complex public sector environments. The role sat within the Finance, Procurement and Facilities Branch and required an executive capable of leading large-scale procurement strategy, influencing stakeholders across a decentralised operating environment and delivering commercial outcomes aligned with government priorities.  Kingston Human Capital was engaged to deliver an end-to-end executive recruitment and selection campaign, including executive search, market mapping, assessment, panel facilitation, reference checking and selection reporting
Show More