Location: Logan
Contract Type: Temporary Assignment
Are you a customer service officer looking for your next challenge? Join a dynamic and supportive team in one of our Government clients, where you’ll play a key role in delivering exceptional service to the community.
What’s in it for you?
- Attractive hourly rate of $39.00 + Super
- Gain experience in a fast-paced, highly regarded organisation
- Training g provided and supportive team environment
As a Customer Service Officer, you will be the first point of contact for customers across multiple channels – in person, over the phone and via electronic media. You will:
- Provide professional, efficient and friendly service to both external and internal customers
- Handle enquiries, requests and payments with accuracy and care
- Support a variety of departments, acting as the face of the organisation
- Contribute to process improvements and ensure customer needs are met at the first point of contact
We’re looking for someone who:
- Has demonstrated experience in a busy customer service environment, ideally in a call centre or front counter setting
- Thrives under pressure and can make sound decisions within scope
- Communicates clearly and confidently, even in challenging situations
- Is proficient with computer systems and quick to learn new software
- Enjoys working as part of a team and has a continuous improvement mindset
- Certificate III or IV in Customer Contact (or equivalent)
- Previous experience in local government or large organisations
- This is a temporary position until Sept 2025 with potential for extension
If you’re ready to make a difference in your community and want to grow your skills in a supportive environment, we want to hear from you.
Shortlisting is underway – apply today to avoid missing out!
