Privacy Notice

Information Statement

 

 

Your rights as a candidate

 

  • We will not charge you a fee for the purpose of finding employment including in contravention of the QLD Industrial Relations Act 1999

  • We will not engage in misleading or deceptive conduct (such as advertising a position as being available when we know no such position exists or knowingly giving misleading information to you about the nature of a position) and we will make all placements as required under applicable legislation

  • We and our employees have a working knowledge of State and Commonwealth legislation affecting the placement and employment of persons seeking work

  • If you believe that we have acted inappropriately, illegally, or in a false and misleading way you may contact the relevant department (eg Office of Fair Trading in NSW or the Department of Justice and Attorney-General in QLD, GPO Box 69, Brisbane, 4001) for information on possible action that may be taken

 

 

Privacy Notice, Australia

 

As part of our compliance with the Australian Privacy Principles (APP) Kingston Human Capital requests you read the following information regarding how we collect your personal and sensitive information and how we maintain, use, store and disclose of your personal and sensitive information in connection with your possible or actual work placements and agree where indicated to acknowledge your acceptance and understanding of this information.

 

 

We may collect personal or sensitive information about you when:

 

  • You complete one of our registration forms or provide any other information in connection with your application

  • We receive any reference about you

  • We receive results of inquiries that we might make of your former employers, work colleagues, professional associations or registration body

  • We receive the results of any competency or medical test or background checks including credit and criminal record checks

  • We receive any complaint or other information from or about you in the workplace

  • We receive any information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest or inquiry in which you were involved

  • We receive any information about a workplace accident in which you are involved

  • We collect information about you from public domain sources

  • You provide us with any additional information about you

 

 

Your personal and sensitive information may be used in connection with:

 

  • Your actual or possible work placement

  • Career guidance or management

  • Your performance appraisals

  • Our assessment of your ongoing performance and prospects

  • Any test or assessment (including medical tests and assessments) that you might be required to undergo

  • Our identification of your training needs

  • Informing you of possible work opportunities or other events such as training or information sessions by direct mail/email/sms

  • Any workplace rehabilitation

  • Our management and resolution of any complaint, inquiry or investigation in which you are involved

  • Any insurance claim or proposal that requires disclosure of your personal or sensitive information

  • Undertaking criminal reference checks and other background checks, including credit checks for positions involving significant financial risk and otherwise as permitted by law

  • For research, development, business systems and infrastructure testing and other business purposes to assist us in providing our services to you

  • Our direct marketing to you

 

 

Your personal and sensitive information may be disclosed to:

 

  • Potential and actual employers, clients of Kingston Human Capital and trusted third parties who may be based outside of Australia and New Zealand

  • Kingston Human Capital employees and potential employers located in: Australia, Belgium, Brazil, Canada, Chile, China, Czech Republic, France & Luxembourg, Germany, Switzerland & Austria, Hong Kong, Hungary, India, Ireland, Italy, Japan, Malaysia, Mexico, Netherlands, New Zealand, Philippines, Russia, Singapore, Slovakia, Spain, Sweden & Denmark, UAE, United Kingdom, USA (and any other countries where Kingston Human Capital may provide its services in the future) regarding possible or actual work placements and to assist us in providing our services to you

  • Referees

  • External providers of online training and induction – eg mandatory on-line OH&S Induction, and background checking agencies – eg criminal record and credit checking

  • Third-party contractors/service providers for the purposes of providing us with specialised and efficient services. Such service providers/contractors may be based outside of Australia and will use your information for the purpose of providing services to Kingston Human Capital and its associated entities. 

  • Our insurers

  • A professional association or registration body that has a proper interest in the disclosure of your personal and sensitive information

  • A Workers Compensation body

  • Any person with a lawful entitlement to obtain the information

 

 

If you do not give us the information we seek:

 

  • We may be limited in our ability to locate suitable work for you; and

  • We may be limited in our ability to place you in work

 

 

Changes to our Privacy notice:

 

If at any time our privacy notice or privacy policy changes, the updated details will be available on the privacy policy on our website. Any information we hold about you will be governed by the most current version of the privacy policy.

 

 

Contact Details

 

The Privacy Officer
Kingston Human Capital
Level 17, 307 Queen Street, Brisbane, QLD 4000
BRISBANE QLD 4001
Email: hello@kingstonhumancapital.com.au
Phone: 07 3211 7719

 

 

 

Privacy Policy

 

 

Your privacy is important to Kingston human capital

 

Your privacy is important to us. This statement outlines Kingston Human Capital policy on how we collect personal information and how we maintain, use, store and disclose the personal information we hold and reflects our commitment to you. It applies to all operations within Kingston Human Capital (Australia) Pty Limited (“Kingston Human Capital”) in Australia, including visitors to our website.

 

It is the policy of Kingston Human Capital to respect the confidentiality of information and the privacy of individuals. Kingston Human Capital are bound by the Australian Privacy Principles (APP) contained in the Privacy Act 1988 (as amended) (Australian Act) in Australia.

The Kingston Human Capital privacy policy will be reviewed and updated from time to time to take account of new laws and technology, changes to our operations and practices and to make sure it remains appropriate to the changing environment. Please regularly check our privacy policy so that you are aware of these updates and changes. Any information we hold will be governed by the most current version of the Kingston Human Capital privacy policy.

 

 

The Kingston Human Capital Privacy Policy is based on transparency

 

We are committed to being open and transparent about how we manage personal information.

 

 

Types of personal information held by Kingston human capital and when and how it is collected

 

Personal information includes information regarding your contact details, work experience, qualifications, aptitude test results, opinions about your work performance (eg references), incidents at the workplace, and other information obtained or received by us in connection with your possible and actual work placements.

 

 

Sensitive Information

 

Sensitive information is a special category of personal information under the Australian Act. It is information or opinion about you, including membership of a professional or trade association or membership of a trade union; criminal record; health information, racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, or sexual preferences or practices. As outlined in the Australian Act, sensitive information can, in most cases, only be disclosed with your consent.

 

 

Collection

 

We may collect personal or sensitive information about you when:

 

  • You apply to a job advertisement
  • You communicate with one of our team members
  • Complete an application form or provide any other information in connection with your application
  • We receive any reference about you
  • We receive results of inquiries that we might make of your former employers, work colleagues, professional associations or registration body
  • We receive the results of any competency or medical test or any background check, including credit and criminal record checks
  • We receive any complaint or other information from or about you in the workplace
  • We receive any information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest or inquiry in which you were involved
  • We receive any information about a workplace accident in which you are involved
  • You provide us with any additional information about you

 

 

Purposes and use for which we collect personal information

 

Your personal and sensitive information may be used in connection with:

 

  • Your actual or possible work placement
  • Career guidance or management
  • Your performance appraisals
  • Our assessment of your ongoing performance and prospects
  • Any test or assessment (including medical tests and assessments) that you might be required to undergo
  • Our identification of your training needs
  • Informing you of possible work opportunities, relevant candidates, or other events such as training or information sessions by direct mail/email/sms
  • Any workplace rehabilitation
  • Our management and resolution of any complaint, inquiry or investigation in which you are involved
  • Any insurance claim or proposal that requires disclosure of your personal or sensitive information
  • Undertaking criminal reference checks and other background checks, including credit checks for positions in New Zealand involving significant financial risk and otherwise as permitted by law
  • For research, development, business systems and infrastructure testing, and other business purposes to assist us in providing our services to you
  • Our direct marketing to you

 

 

If you do not give us the information we seek:

 

  • We may be limited in our ability to locate suitable work for you
  • We may be limited in our ability to place you in work

 

 

Disclosures

 

We may disclose your personal information (including to trusted third parties) for the purposes for which it is primarily held or for a related secondary purpose and in some cases, we may only disclose information with your consent. Your personal and sensitive information may be disclosed to:

 

  • Potential and actual employers, clients of Kingston Human Capital and trusted third parties
  • Kingston Human Capital employees and potential employers located outside of Australia, Belgium, Brazil, Canada, Chile, China, Czech Republic, France & Luxembourg, Germany, Switzerland & Austria, Hong Kong, Hungary, India, Ireland, Italy, Japan, Malaysia, Mexico, Netherlands, New Zealand, Philippines, Poland, Portugal, Russia, Singapore, Slovakia, Spain, Sweden & Denmark, UAE, United Kingdom, USA, (and any other countries where Kingston Human Capital and its associated entities may provide its services in the future) regarding possible work placements or to assist us in providing our services to you
  • Referees
  • External providers of on-line training and induction – eg mandatory on-line H&S Induction, and background checking agencies – eg criminal record and credit checking
  • Third party contractors for the purposes of providing us with specialised and efficient services. Such service providers/contractors may be based outside of Australia.
  • Our insurers
  • A professional association or registration body that has a legitimate interest in the disclosure of your personal and sensitive information
  • A Workers Compensation body
  • Any person with a lawful entitlement to obtain the information

 

We do not disclose information about your individual visits to the Kingston Human Capital’ website.

 

 

Management of personal information

 

At Kingston Human Capital, we train our staff to respect the confidentiality of customer information and the privacy of individuals. Kingston Human Capital regard breaches of your privacy very seriously and any breach will result in disciplinary action being taken, dependent upon severity. Kingston Human Capital have appointed a Privacy Officer to ensure that our management of personal information is in accordance with this policy and the relevant Privacy Acts.

 

 

How do we store and protect personal information?

 

Safeguarding the privacy of your information is important to us, whether you interact with us personally, by phone, mail, over the internet or other electronic medium. Your personal information is held in a combination of secure computer storage facilities and paper-based files and other records, and we take such steps as are reasonable in the circumstances to protect the personal information we hold from misuse, interference and loss, unauthorised access, modification or disclosure. We may need to maintain records for a significant period of time. However, when we consider information is no longer needed, we will remove any details that will identify you or we will securely destroy the records.

 

 

How do we keep personal information accurate and up to date?

 

Kingston Human Capital takes such steps as are reasonable in the circumstances to ensure that the personal information it holds and discloses is accurate, up to date, complete, relevant and not misleading. We recognise that information changes frequently with changes of address and other personal circumstances. We generally update your customer information over the telephone. Please advise your consultant when your personal details change.

 

You can delete your personal information or close your account by contacting the Privacy Officer. If you do choose to close your account with Kingston Human Capital, Kingston Human Capital may retain personal information from your account as and where required by law.

 

 

General information collected from visitors to our website

 

We gather information about all our website users collectively, such as what areas users visit more frequently and what services users access the most. We only use such data anonymously and in the aggregate. This information helps us determine what is most beneficial for our users, and how we can continually create a better overall website experience for you.

 

 

Your personal information collected on kingston human capital.com.au and by Kingston Human Capital

 

In some instances, we may need specific information about you, such as name, address, email address, telephone number etc. We will collect this information if you apply for a job or sign up for a service. We may also ask you for other information such as the types of jobs you are interested in and your workplace concerns in order to provide you with the best possible service and internet experience.

 

 

Enquiries & Complaints

 

You can make enquiries, requests to access/delete or correct your information, or complain about alleged breaches to our Privacy Officer:

 

 

Contact Details

 

The Privacy Officer
Kingston Human Capital
Level 7, 307 Queen Street, Brisbane, QLD 4000
BRISBANE QLD 4001
Email: hello@kingstonhumancapital.com.au
Phone: 07 3211 7719

 

 

Complaints

 

We aim to acknowledge receipt of all complaints within 10 working days, and aim to resolve all complaints within 30 working days. This may not be possible in all circumstances depending on the contents of the complaint. In this situation, we will respond to your complaint in a reasonable time. If you are not satisfied with our response to your complaint, in Australia you can contact the Australian Information Commissioner (OAIC).

 

 

Access

 

Subject to some exceptions that are set out in the Australian Privacy Principles you can gain access to the personal information that we hold about you. To make a request to access your personal information, you will need to complete an application form verifying your identity and specifying what information you require. Please contact our Privacy Officer for an application form. We will respond to your request within a reasonable period after the request is made and provide access to the information in the manner requested, if it is reasonable and practicable to do so.

 

We may impose a moderate charge in providing access. Our Privacy Officer will discuss this with you. You should also anticipate that it may take time to process your application for access as there may be a need to retrieve information from storage and review it in order to determine what information is relevant.

 

If we refuse to provide you with access to your personal information, we will notify you in writing of the reasons for the refusal and the process for escalation regarding this refusal.

 

 

Feedback

 

Kingston Human Capital have several areas on our website where you can submit feedback, under the ‘contact us’ section. Any feedback that is submitted through this area becomes the property of Kingston Human Capital. We may use this feedback, such as success stories or responses to surveys, for marketing purposes, or to contact you for further feedback on the site.

 

 

Email Disclaimer

This electronic transmission and any attachments is intended only for the use of the individual or entity to which it is addressed and may contain information that is privileged, confidential or exempt from disclosure under applicable law.  If you are not the intended recipient, any dissemination, distribution or copying of this communication is strictly prohibited.  If you have received this communication in error, please notify us immediately by telephone, return the original electronic transmission to us at the address below by post and delete or destroy any electronic or other copies.  Thank you.