A recruitment guarantee is your warranty. It is essentially an assurance that you are hiring an employee who fits the brief, is engaged with your organisation and the role - and will stay.
The guarantee provides that if your new employee leaves the organisation under stated conditions and within a predefined timeframe, your recruitment agency will find a suitable replacement for you and possibly without additional cost.
Of course, the ideal scenario is a superstar new employee who stays with your organisation long-term, but on some rare occasions, despite the best efforts of everyone involved in the recruitment process, things don’t work out that way.
Because recruitment is a professional service and you’ve paid a fee for the placement, if your new employee leaves inside of the guarantee period (and for a reason other than redundancy, restructure or any change in the original job specification), your trusted recruitment partner will find a replacement, free of charge.
It’s important to note here that each recruitment business has their own guarantee offering, so it’s critical that you know what your recruitment partner offers, including conditions and exclusions.