A statutory authority: 116 applications and up to 29 hours of panel time nobody had

Michelle Bassett

116 applications landed and the panel did not have 29 spare hours to read them.


A statutory authority advertised a project manager role on a major rail infrastructure program. The advertisement closed with 116 applications. Reading that field would have taken the panel up to 29 hours between them, before shortlisting, interviews, moderation or reporting. Kingston Human Capital took all 116, ran the process, and the authority appointed inside a five-week window with two further suitable candidates in reserve.

The problem


The role needed a technically credible infrastructure leader: civil and rail delivery, complex stakeholder interfaces, contract and supplier management, governance, reporting, safety and risk. It sat inside a major rail infrastructure program with fixed timeframes of its own, so a delayed appointment was a delivery risk, not only an HR one.


Then the advertisement closed with 116 applications.


Every hiring manager knows this moment. A strong response is good news that behaves exactly like bad news. Those applications sat between the panel and a decision and the people who had to read them were senior engineers and project leaders who were meant to be delivering the program.


Do the sum on your own campaign. The 17 to 29 hour figure is an estimate, so here is the arithmetic rather than the headline. 116 applications × 9 to 15 minutes of total panel reading time each = approximately 17 to 29 collective hours.


That works out at roughly three to five minutes per application for each of three panel members, a fast read for a technical role at this level, not a generous one.


Run the same sum on the campaign sitting on your desk. Applications received, multiplied by ten minutes, multiplied by your panel size. Whatever number you get is the hours that have to come from somewhere before you even reach a shortlist and in practice they come from evenings, or they do not come at all and the campaign stalls for a fortnight while your strongest candidates accept something else.

What we did about it


We took all 116. The initial review of every application was the panel's single biggest administrative burden and it left their desks entirely. That is up to 29 hours of senior engineering time returned to the program it was supposed to be delivering.


We pre-screened and built the shortlist. Not a pile of resumes handed back, but an assessed field with the reasoning documented.


We kept the campaign moving while the panel did their day jobs. Interviews scheduled, panel requirements handled, timeline actively managed.


We looked after the candidates. Regular updates, questions answered, everyone clear on where they stood. On a field this size the difference between a good and a poor candidate experience is simply whether someone is communicating and it is the authority's reputation that carries it.


We produced the evidence. Scribing, referee checks and the selection report, plus the structured feedback sessions delivered to candidates on behalf of the panel the task that gets pushed to the bottom of every list and does the most reputational damage when it is skipped.

What we would tell you honestly


One appointment from 116 applications is normal and worth understanding. A large field is not the same as a strong field. Six candidates were good enough to interview and three were appointable. The value in a campaign like this is not volume, it is someone getting through the volume quickly enough that the three appointable people are still available when you reach them.


Five weeks was a support window, not a standing promise.

How the process stood up


On a high-volume campaign the risk is inconsistency: 116 applications assessed against a standard that drifts as the reader tires. Every application was reviewed against the same documented criteria. Every applicant was recorded, including those not progressed. A scribe took the interview record. The selection report was prepared to the authority's requirements and unsuccessful candidates received structured feedback rather than silence.

The Numbers

Applications received

Weeks delivered

Candidates assessed as suitable

Panel hours saved on

application review alone

Interviews coordinated

Further suitable candidates

held in reserve

116

5

29+

6

2

3

The field spanned state and local government, rail, road, civil infrastructure and major project delivery, drawing candidates from across the country. Shortlisted candidates held civil engineering credentials, RPEQ or Chartered Engineer status and project management qualifications, with experience in governance, stakeholder engagement, contract administration, reporting and construction safety.

What the authority got

A civil engineer and project leader with deep experience across major road and rail infrastructure, bringing capability in procurement, contract management, governance, stakeholder engagement, safety and delivery in complex project environments, appointed within the project's timeframe rather than after it.


Two further suitable candidates gave the authority a fallback if the preferred candidate had withdrawn and a known field for the next role of its kind.


If this is where you are right now


A hundred-plus applications is the problem nobody warns you about, because it does not look like a problem. The field is there. The deadline is real. The only thing missing is a block of hours that does not exist in anyone's diary and every day those applications sit unopened your strongest candidates are being interviewed somewhere else.


Up to 29 hours of panel time is the real price of a strong advertisement. It is the first thing we take off you.


Tell us how many applications you are sitting on and how many people are on your panel and we will tell you what it is costing you in hours. (07) 3211 7719.


Client names are withheld. We do not publish the identity of the organisations we work with and the same will apply to yours.

Discuss how RAAS can help you

Gerard Kerr, Co Founder and General Manager of Search and Selection at Kingston Human Capital, Queensland Government Executive Recruitment Services

Meet Michelle Bassett

Michelle Bassett is a Kingston Human Capital director and a named contact for Recruitment as a Service. Michelle supports employers and Queensland hiring managers seeking structured recruitment support that reduces administration while keeping appointment decisions with the client.

We work as an agile team across retained recruitment projects, ensuring we can commit the time and effort of our entire search team. This allows us to reach further into the market, which means we get to evaluate more candidates and get high-quality results.

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